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Web Application

Restaurant Chain Mobile Ordering and Kitchen Display System

Long 12-minute queues, 15-20% customer walkouts, 7% order error rate from paper ticket system....

Client: FreshBite RestaurantsIndustry: Food & Beverage✦ 35% higher
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Restaurant Chain Mobile Ordering and Kitchen Display System✦ 35% higher
12 weeks
Timeline
Food & Beverage
Industry
FreshBite Restaurants
Client

The Challenge

Long 12-minute queues, 15-20% customer walkouts, 7% order error rate from paper ticket system.

Our Solution

Mobile ordering PWA with kitchen display integration, real-time order tracking, and SMS ready notifications.

The Results

35% higher order throughput, wait time under 5 min, errors down to 1.2%, 60% fewer walkouts.

⚡ Technical Stack & Deliverables

ReactLaravelWebSocketPWATwilioMySQLRedis

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