Web Application

Patient Appointment Scheduling App for Healthcare Network

Phone-only booking causing high no-show rates (22%), receptionist overwhelm, zero self-service options for patients....

Client: CareFirst Health NetworkIndustry: Healthcare45% reduction
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Patient Appointment Scheduling App for Healthcare Network45% reduction
14 weeks
Timeline
Healthcare
Industry
CareFirst Health Network
Client

The Challenge

Phone-only booking causing high no-show rates (22%), receptionist overwhelm, zero self-service options for patients.

Our Solution

Smart scheduling platform with online booking, automated reminders, telehealth integration, and waitlist management.

The Results

45% reduction in no-shows, $225K recovered revenue, 65% fewer phone calls, patient satisfaction up to 4.6/5.

⚡ Technical Stack & Deliverables

LaravelReactTwilioWebRTCMySQLRedisREST API

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